As a member of Association of Satellite Dealers and Installers of Nigeria, member dealers and Installers subscribe to the following code of ethics. Implicit in this Code is the requirement that Association of Satellite Dealers and Installers of Nigeria members comply fully with all Federal, State, and Local laws governing their businesses.
We pledge to:
- Operate this business in accord with the highest standards of ethical conduct.
- Treat each customer in a fair, open, and honest manner, and fully comply with all laws that prohibit discrimination.
- Represent our products clearly and factually, standing fully behind our warranties, direct and implied, and in all other ways justifying the customer’s respect and confidence.
- Advertise our products in a positive, factual, and informative manner.
- Detail charges to assist our customers in understanding repair work and provide written estimates of any service work to be performed, upon request, or as required by law.
- Resolve customer concerns promptly and courteously.
- Put our promises in writing and stand behind them.